Magento 2 AI ChatBotMagento 2 AI ChatBot
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Live Demo
Buy Now
Support
  • Getting Started

    • Introduction
    • System Requirements
    • Installation
    • Activation
  • Configuration

    • Configuration Overview
    • Chatbot Configuration
    • LLM Provider
    • Pre Configured Model
    • Intfloat E5
    • Vector Index & Attribute Settings
    • Chat Context Settings
    • Frontend Chat Window Options
  • Storefront Chat

    • Storefront Chat
    • Conversational Product Search
    • Order Lookup & Tracking
    • View Order Details
    • Report Issue to Admin
  • Admin Panel

    • Admin Areas Overview
    • Chat History
    • Manage FAQ
    • Chat Reports
    • Statistics Dashboard
    • Generate Product Embeddings
  • Help

    • Chat Widget Not Visible
    • No AI Response
    • Empty Search Results
    • ChromaDB Connection Failure
    • Further Support
    • FAQ

Configuration Overview

The Webkul AI ChatBot extension provides a comprehensive configuration interface under Stores > Configuration > Webkul > AI ChatBot Configuration.

The settings are logically organized into three major sections:

Configuration Sections

SectionPurposeGuide
1. Chatbot ConfigurationModule status, AI model type, vector storage, and embedding rulesChatbot Configuration
2. Chat Context SettingsMulti-turn conversational memoryChat Context Settings
3. Frontend Chat Window OptionsStorefront widget styling, placement, and guest accessFrontend Chat Window Options

How to Use These Pages

Each AI model type has its own guide with the exact field definitions:

  • LLM Provider
  • Pre Configured Model
  • Intfloat E5
  • Vector Index & Attribute Settings
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Chatbot Configuration