Chat Context Settings
Controls multi-turn dialogue memory so the assistant retains context from previous messages in the customer's session.
Context Fields
| Field | Description |
|---|---|
| Enable Context | Enable or disable multi-turn conversational memory. |
| Number Threads In Context | Number of previous dialogue turns (customer query + assistant reply) included in the LLM context. Recommended: 5 – 10. |
| Number Product Suggestion In Context | Maximum number of recommended products passed to the LLM prompt when generating suggestions. |