FAQ & Technical Support

Frequently asked questions and direct technical support channels for Webkul Magento 2 Purchase Management.

Frequently Asked Questions

Which product types can be procured using this extension?

The module supports Simple, Configurable (including variant attribute selection), Grouped, and Bundle products.

Can I assign multiple suppliers to one product?

Yes. You can associate multiple suppliers with any catalog item. Each supplier can have an independent cost price and priority rank.

How does automatic procurement decide which supplier to choose?

When automatic replenishment triggers upon low inventory, the system selects the supplier configured with the highest priority (e.g. priority 1 takes precedence over priority 2).

Can I receive an order in multiple installments?

Yes. The extension includes native support for Partial Shipments, allowing warehouse staff to receive items as they arrive in staggered deliveries while keeping the remaining quantities open on the purchase order.

Can I customize quotation PDFs and email templates?

Yes. Email templates are registered in etc/email_templates.xml and can be customized via Marketing > Communications > Email Templates in the admin panel. PDF generation layouts can also be themed to reflect your corporate identity.

Does this extension support Multi-Source Inventory (MSI)?

Yes. In Magento 2.3+ installations with Multi-Source Inventory enabled, you can designate specific inventory sources for each supplier and inward shipment.

Technical Support & Customizations

If you encounter any issues or require custom ERP integration (such as SAP, NetSuite, Odoo, or customized warehouse barcode scanners), our team is here to assist: