Troubleshooting

If you encounter issues while using the Magento 2 Marketplace Restrict Vendor Product module, please refer to the following common issues and their solutions.

Module Not Appearing After Installation

Ensure that you have run all the required Magento commands after uploading the module files:

Run the following commands in sequence to ensure all caches, code, and configurations are correctly applied:

php bin/magento setup:upgrade

php bin/magento setup:di:compile

php bin/magento setup:static-content:deploy

php bin/magento indexer:reindex

php bin/magento cache:flush

Vendor Cannot Request Products

• Verify that the vendor's account is approved and active in the marketplace.
• Check if the admin products exist and are enabled in the catalog.
• Ensure the Magento 2 Multi Vendor Marketplace extension is installed and functioning correctly.

Email Notifications Not Sent

• Check your Magento store's email configuration under Stores > Configuration > Advanced > System > Mail Sending Settings.
• Make sure that you have selected the appropriate email templates in the module configuration settings.

Still need help?

For any further queries or assistance, you can drop us an email at support@webkul.com or Open a Ticket.